Terms and Conditions of Hire

1. Binding Conditions
Please read these terms and conditions with care. The Hirer is signing a legally binding contract and is agreeing to be the responsible person on the boat.

2. Company’s right to decline hire
Windermere Quays reserve the right to decline hire to anyone who appears to be under the influence of alcohol, drugs or other substances, or that by their actions would, in their sole judgement or opinion, constitute a risk to themselves or other lake users.

3. Hire Charges and Security Deposit
Hire charges are based per hour per boat, late returns will be treated as a full hour’s rental. In addition, a refundable security deposit equal to one hour’s rental will be taken. This latter is only returned if the Hirer has, in the sole opinion of Windermere Quays, met the full terms of this agreement.

4. Early Termination of Hire
In the event that a Hirer returns a full hour or hours early due to unforeseen circumstances, then a refund for that hour or hours will be given along with the return of the security deposit. Should Windermere Quays deem it necessary to terminate the hire for any reason relating to conduct of the Hirer or passengers then a refund will not be given and the security deposit retained.

5. Period of Hire
The period of hire will be determined prior to embarkation. Boats are hired on an hourly basis, payed for in advance, and can be hired for a maximum of eight hours at a time. Should the Hirer wish to extend their hire, they must phone Windermere Quays to seek a new return time which may not be granted if the boat is already booked for other hirers.

6. Use of Craft/Cruising Area
The Hirer shall use the vessel solely for pleasure and recreational purposes. Under no circumstances shall the Hirer use the vessel as a ferry, beach it on the lake shore or island’s or conduct a race between vessels. Suitable pets or animals are permitted aboard at the discretion of the Handover staff. The Hirer shall restrict the cruising area of the vessel to the area discussed on embarkation. The maximum cruising area includes all the safe navigable waters of the Lake able to be reached in the time period.

7. Incidents/Accidents
In the event of an incident phone the posted number on the console immediately and inform our staff of the problem, our safety boat will respond, if necessary, in assistance. Should such a call out be required this will lead to a loss of deposit as will damage to the boat. Depending on the extent of the damage there may be additional charges as in 11. Below.

8. Late Return
Should the Hirer return the boat late, they will be charged for an additional hour, or hours; the deposit will be retained to form part of this additional payment.

9. Hirer Passengers and Property
The Hirer is responsible for the conduct and safety of all passengers on board including their continual use of lifejackets. Windermere Quays accepts no responsibility for any personal items taken aboard. The Hirer is responsible for ensuring that all personal items and rubbish are removed when leaving the vessel and that no items are thrown overboard during the hire.

10. Conduct of Passengers
The Hirer shall ensure that all passengers behave appropriately and safely. Passengers must remain seated at all times and make no attempt to get onto the deck or enter the working spaces of the boat. All body parts must be kept inside the vessel at all times especially when leaving and returning to the jetty. No persons on-board shall smoke, drink alcoholic beverages or use any other illegal substances.

11. Limitations of Companies Liability
Windermere Quays shall insure the vessel against all standard risks relating to a vessel of her size and type. Anything underneath the waterline e.g. propeller, is not covered by this insurance and should any damage be sustained, either through negligence of the Hirer or violation of the safety instructions, the Hirer shall be liable.

12. Acceptance
By signing the Boat Hire Permit or concluding the on-line booking the Hirer agrees to abide by these Terms and Conditions and adhere to the Safety Instructions delivered in written and verbal format.

13. Cancellations
If the Hirer cancels an on-line booking 4 calendar days before the hire a full hire charge shall be returned, at any period less than this only 50% shall be refunded, should the cancellation be on the day of hire then all money’s will be retained. The only exception to this is if Windermere Quays initiates the cancelation due to weather or boat availability etc. when a full fee will be returned.